Gatebox Privacy Policy

1. Introduction

We, Gatebox Inc. (“Gatebox”, “we”, “us” or “our”), believe your privacy is important. To fulfill our commitment to respecting and protecting your privacy, we will adhere to the following principles.

2. Scope of This Privacy Policy

This Privacy Policy applies to all services related to Gatebox (hereinafter referred to as "The Service"). Individual agreement is also applied when separately specifying the handling of customer information in the privacy policy by individual service or the individual terms of use etc. (hereinafter referred to as "Individual contract"). If there is inconsistency in this Privacy Policy and Individual Terms, the individual terms will take precedence. Please note that collection of personal information by other companies, such as linked companies, is not within the scope of this Privacy Policy. This privacy policy is a translation from the Japanese version, Japanese version takes precedence over this document.

3. Types of Personal Information We Collect

To provide you Services, Gatebox collects, uses, and transfers the following types of information:

i. Information Acquired on Services Related to Gatebox (hereinafter "This Service")

  • Name, Address, Telephone Number, Email Address, Account information of social media used for authentication, profile information (display name on this service, icon picture, message etc.), other information registered by the customer , Images, movies, etc.) In addition to the information to be acquired on this service, information acquired by campaign events, inquiries, etc.
  • Information on cookie (Cookie), IP address, Device Information, Browser Information, Browser Language, Location, and other communication logs of customers

※ This service uses Google Analytics. Google Analytics collects information that can not identify individuals by using cookies by themselves. The information collected will be managed based on Google's privacy policy.

ii. Information of Those Who Apply for Our Recruitment

When you apply for our job, we may obtain your personal information such as resume, job history, etc.

The above information will be used for the following purposes.

  • to provide information on our recruitment
  • for notice of recruitment selection results
  • for personnel labor management after joining the company

iii. Information for Dealings

We will obtain information such as name, affiliation, company name etc.

The above information will be used for the following purposes.

  • for contact, fulfill a contract, business negotiation
  • Management of business partner information

4. Does Gatebox Give My Information to Third Parties?

We will not provide your information to any third parties except in the following cases.

  • In case the principal agrees in advance
  • In case of based on law
  • In cases where it is necessary for the protection of human life, body or property, it is difficult to obtain consent of the person himself / herself
  • In cases where it is particularly necessary for improving public health or promoting healthy fostering of children and it is difficult to obtain consent of the person himself / herself
  • When it is necessary to cooperate in carrying out the affairs prescribed by laws and regulations by a national institution or a local public entity or a person receiving consignment thereof
  • When personal information is provided to an academic research institution, etc., and the academic research institution, etc. needs to handle the personal information for academic research purposes (including cases where a part of the purpose of handling the personal information is for academic research purposes, excluding cases where there is a risk of unjustified infringement on the rights and interests of individuals)
  • When the succession of our company including the provision of personal information is carried out due to merger, corporate division, business transfer or other reason

5. Outsourcing Personal Information

We may delegate all or part of personal information acquired from customers to outsourcing parties to the extent necessary for attaining purpose of use. In doing so, we will thoroughly examine the qualification as a contractor and at the same time regulate matters concerning confidentiality obligations in the contract, and we will create a system to properly manage the information.

6. Sharing Personal Information to Business Partner

In providing this service, if you need a business partner to do business in cooperation with the Company, we may share your personal information with that business partner. In this case, we will jointly use it after announcing it to customers about purpose of use, name of business partner, kind of information, name of administrator.

7. Your Rights

In cases where the principal requests the Company to disclose personal information that can not be confirmed on the service site, according to the procedures separately defined by the Company, we can request disclosure except for the following cases.

  • In case there is a risk of harming the life, body, property or other rights and interests of the principal or a third party by disclosing
  • When there is a risk of significant hindrance to proper implementation of our business by disclosing
  • In cases where disclosure becomes a violation of laws and regulations
  • In case It can not be confirmed that the request for disclosure is from the principal

As a result of the disclosure, if you decide that the contents of personal information owned by our company is not true, you can request correction, addition, or deletion of personal information in accordance with procedures separately set by us. In that case, we will investigate without delay within the range necessary for achieving the purpose of use and correct, add, or delete the personal information based on the result.

In the case of requesting disclosure of personal information that can not be confirmed on the service site, we may receive a disclosure fee according to separately determined procedures.

Providing personal information from our customers to our company is optional, but we may not be able to use part of this service if we can not provide necessary information.

8. About Child’s Personal Information

If you are under 15 years of age using this service and entering personal information please do it under the consent of the parents or person of parental authority.

9. [A SPECIAL NOTE] About Children in the United States of America

The Service is intended for a general audience and is not directed at or intended to be used by minors under the age of 13 (“Children”).

We understand the special necessity to protect Children's online privacy, and we do not knowingly collect any personal information from Children.

If, however, you believe we have collected any personal information from Children, then please let us know.  If you would like to send us a written request, please refer to Section 11 for our mailing address.

If we learn that we have inadvertently collected personal information from Children, we will deactivate the relevant Account(s) and will take reasonable measures to promptly delete such personal information from our records.

10. Security control measures

We will take the following safety control measures to ensure the safe management of personal information against risks such as loss, destruction, falsification, and leakage of personal information.

Establishment of Basic Policy In order to ensure the proper handling of personal data, we have established this Privacy Policy as our basic policy regarding "compliance with related laws and guidelines," "contact for questions and complaints," etc.
Establishment of rules for the handling of personal data We will establish rules for the handling of personal data, including handling methods, responsible persons and persons in charge, and their duties, for each stage of acquiring, using, storing, providing, deleting, and disposing of personal information.
Organizational Safety Control Measures (1) We will establish a person responsible for the handling of personal data, clarify the employees who handle personal data and the scope of personal data handled by such employees, and establish a system for reporting to the person responsible in the event that we become aware of facts or signs of violation of the law or handling regulations.
(2) We will conduct periodic self-inspections of the status of personal data handling.
Personnel Safety Management Measures (1) We will provide regular training to our employees on matters concerning the handling of personal data.
(2) We will include matters concerning the confidentiality of personal data in our employment regulations.
Physical Security Control Measures (1) In areas where personal data is handled, we will control employee access to rooms and limit the equipment, etc. that employees may bring into such areas, and we will implement measures to prevent unauthorized persons from accessing personal data.
(2) We will take measures to prevent theft or loss of equipment, electronic media, and documents that handle personal data, and will take measures to prevent personal data from being easily discovered when such equipment, electronic media, etc. are carried, including during transportation within our offices.
Technical Safety Management Measures (1) We will implement access controls to limit the scope of persons in charge and the personal information databases handled.
(2) We implement mechanisms to protect the information systems that handle personal data from unauthorized external access or unauthorized software.
Understanding the External Environment We do not handle personal data in foreign countries because the personal data acquired by us is stored on servers in Japan.

11. Changes to This Privacy Policy

This Privacy Policy may be revised. We will announce the revised contents in an easy-to-understand way for important changes.

12. Questions/Comments/Concerns

If you have any questions, comments, or concerns about this Privacy Policy or our other privacy policies or practices, please contact us by writing to:

Gatebox Inc. (Business operator handling personal information)
Attn: Privacy Policy
4th Floor Matsunoki bldg
1-9-6 Sotokanda, Chiyoda-ku, Tokyo
101-0021 Japan


Enactment on October 16, 2017
Last Updated on October 16, 2017
Last Updated on December 1, 2022